| Balanced budget |
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| Good labor relations |
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| All corridors clear |
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| Free of foul odors |
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| Care plan conferences include patient or family |
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| Operating room staffed twenty-four hours/day |
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| Nursing recruitment and retention program |
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| Staffing prescheduled with adequate numbers |
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| Zero tolerance for patient trauma |
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| Patient satisfaction survey forms provided |
|
| Patient satisfaction survey forms provided |
|
| Total score |
by T.Sharon
